Home Wall Bed Safety Recall

Wall Bed Safety Recall

To view the Health Canada release, click here.

To read our letter to wall bed owners, click here.

If you have any questions or prefer to request your hardware kit by phone, please call our dedicated support line at 1-888-912-8458, Monday through Friday, from 8 a.m. to 5 p.m. EST.

What is a qualified person?
A qualified person is someone with the skills and tools necessary to locate wall studs, identify the type of wall structure (wood, metal, masonry, or other), and install screws correctly to the wall structure. Skills and tools include an electronic stud finder, drill motor and bits, screwdriver, and the ability to correctly use these tools.

To request a reimbursement for your inspection and/or reinstallation services, please email a copy of your paid invoice showing the name and contact information of the professional who provided the inspection and/or installation services along with a detailed description of the work done to [email protected]. Please include your contact information in the email.

Wall Bed Hardware Kit Request Form

Please select your reason for requesting a Wall Bed Hardware Kit (select all that apply):

I did not use a professional or qualified person to install my wall bed.

I have concerns regarding the correct installation of my wall bed.

“Hollow-wall” anchors were used for the wall attachment of my wall bed to the wall structure.

Please fill out the following information:

First name *

Last name *

Phone (ex.: 111-111-1111) *

Email *

Address:

Address *

Address Line 2

City *

Province *

Postal Code *

Product Information:

Wall Bed Sku/Model Number *

When did you purchase your wall bed?

Purchase Month *

Purchase Year *

Fields marked with an asterisk (*) are required.

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Call center is closed Dec 24, 25 and Jan 1

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