Everything about this product is quality, right down to the fact a missing handle was (without argument) sent express to my door. I will absolutely buy from BESTAR in the future.

Sturdy and overall well-built. Feels like it will last a very long time. It took 3 handy people about 3 hours to put together. A few minor things that are not A+: 1) Our mattress (admittedly the 12” max thickness recommended), gets stuck in the upright position, and often crashes down onto the bed when it’s being pulled down (not very lightly). Probably should come with a strap to secure the mattress to the frame, which we are planning on using one that I currently use to secure paddle boards. 2) The handle on the top panel used to pull down is small and feels cheap, and does not feel correct for the amount of force that has to be used to pull against the hydraulics and weight of the assembly and the mattress. This handle should be much more significant than it is. 3) The crown does not fit perfectly together and requires caulk or filler to make it look finished.

My bestar Murphy bed looks better in the room than it did in the pictures. It afford me the luxury of a craft room and a great bed for overnight guests

Overall I would recommend this product, but I would set expectations with build quality issues and delivery issues. The positive. It looks really nice, it is sturdy, took only a couple hours to assemble and install, and will most likely last for years without issue. The negative. No matter how hard you try there will be panel gaps on the front that allow you to see through a little bit. The trim is also not perfectly fitted and often has a 1 mm gap. Our unit also had a few chips in the front panels which are highlighted because we have the white version. The most frustrating part is the delivery and the fact that you are left with a double wide skid. The delivery company refused to take it back with them. This is a big departure from any other furniture delivery service so keep this in mind when buying.

Love this bed! Very attractive. Easy to assemble and easy to use.

Love the way it looks against the wall, was fairly easy to assemble

Exactly how it looks online. Love it! It even arrived sooner than promised. Although it says 3 people to assemble, I was able to build it myself. I would definitely recommend this product. Perfect for my spare bedroom without losing a lot of space!

Great looking pice of furniture. We were pleasantly surprised by how nice it fit the room!!

All the parts where there, everything fit, worked well, looks good.

We did go on youtube to clarify a lot of things. My husband and I took our time and actually didn't argue even one time. Thank you YouTube!! It did take us more time. Watched several parts more than once or twice. It looks wonderful!

Great DIY kit. Good instructions and fit finish.Was missing hardware that was sent out promptly.

Instructions could have been better. All parts were included and nothing was broken. The finish is thin and easily chipped. Since it's a guest bed it will work just fine.

We wanted to provide guests in our house with a comfortable bed when they visited but also wanted to use the room through out the year when we didn

Love this piece! When preparing to buy a wallbed I searched and compared all the units available, including custom made. The Beststar Versatile is indeed great value. It

We are really loving our wall bed. The queen size fits nicely in our gym. When tucked away it gives us lots of room to use the exercise equipment. When down it gives us enough room for two adults to sleep comfortably. Looks great. We are able to have a nice picture hanging over the bed. It gives you enough room to store 4 pillows inside the bed when closed up. Nicely crafted. Extremely happy with the product. Would recommend highly.